Two AI employees, one goal: every call answered and converted
All prices in AUD, GST included. Every subscription includes a dedicated online Client Dashboard & Portal at no extra cost. The monthly price is your ongoing service and maintenance fee, not an additional charge. The separate one-off implementation price covers setup, testing and launch. No lock-in contracts; cancel whenever you wish.
Business Foundation Special — October setup prices on every package · book by 31 Oct 2026
A reliable first answer for every call you can't take.
For Sole tradies, solo valuers, boutique practices & small clinics
Monthly fee includes continued operation, maintenance and in-scope fault fixes. No lock-in contract; cancel anytime.
A reliable first answer for every call you can't take.
For Sole tradies, solo valuers, boutique practices & small clinics
Implementation: $295 $195 incl. GST — October special.
Monthly service & maintenance included. No lock-in; cancel anytime.
Captures missed calls around the clock, takes the details and sends the caller an instant SMS confirmation. Calendar and CRM two-way sync is configured around your supported systems.
- ✓Around 120 natural Australian voice minutes each month
- ✓Dedicated online Client Dashboard & Portal at no extra cost
- ✓24/7 missed-call capture
- ✓Instant SMS confirmations
- ✓Calendar & CRM two-way sync with supported tools
- ✓Concurrent calls without a busy signal
A fuller front desk for busy days, evenings and urgent calls.
For Busy trade businesses, property management agencies, legal firms & clinics
Monthly fee includes continued operation, maintenance and in-scope fault fixes. No lock-in contract; cancel anytime.
A fuller front desk for busy days, evenings and urgent calls.
For Busy trade businesses, property management agencies, legal firms & clinics
Implementation: $495 $349 incl. GST — October special.
Monthly service & maintenance included. No lock-in; cancel anytime.
Handles 24/7 emergency and repair triage, discloses your approved after-hours fees, warm-transfers calls under agreed rules, and captures legal intake and conflict-check information.
- ✓Around 350 natural Australian voice minutes each month
- ✓Dedicated online Client Dashboard & Portal at no extra cost
- ✓24/7 emergency & repair triage
- ✓Approved after-hours fee disclosure & warm transfers
- ✓Legal intake & conflict screening questions
- ✓Multi-calendar booking with supported systems
Coordinated answering and dispatch across growing teams.
For Multi-van trade fleets (3–15 vans), multi-office property firms & clinic groups
Monthly fee includes continued operation, maintenance and in-scope fault fixes. No lock-in contract; cancel anytime.
Coordinated answering and dispatch across growing teams.
For Multi-van trade fleets (3–15 vans), multi-office property firms & clinic groups
Implementation: $795 $649 incl. GST — October special.
Monthly service & maintenance included. No lock-in; cancel anytime.
Captures the caller's location and job type, routes the request by territory and balances technician schedules according to your agreed dispatch rules.
- ✓Around 800 natural Australian voice minutes each month
- ✓Dedicated online Client Dashboard & Portal at no extra cost
- ✓Territory-aware intelligent dispatch
- ✓Multi-technician load balancing
- ✓Direct Slack/SMS dispatch alerts where connected
- ✓Shared handling across locations and teams
In your portal, manage business details and view booking history; call logs and live minute usage are available once the call feed is connected. Fair use: extra voice minutes beyond your allowance are $0.35/min (incl. GST), billed in addition to the monthly service fee. No lock-in contracts. Calendar, CRM and dispatch connections are scoped to your supported tools before setup.
Ongoing service, without a lock-in contract
Your quoted monthly package price is the ongoing service and maintenance fee. It keeps your agent running through Vistura Voice and includes routine system maintenance and in-scope fault fixes if something we built stops working as agreed. It is separate from the one-off implementation cost; there is no second maintenance charge on top of the monthly price.
Cancel whenever you wish, with no cancellation fee or further service charges after your paid period. Once Vistura Voice service ends, we no longer operate or maintain the agent, so it will not continue working through us without an active service arrangement. If you prefer to take over, we hand over your voice agent, call flows, scripts, knowledge base and configuration at no cost; you can manage them yourself, arranging your own hosting, voice and other required services, integrations and maintenance.
If a prepaid plan ends early, we recalculate time used at the month-to-month rate and refund the remaining prepaid balance on a pro-rata basis. Read the full terms.
Vistura Voice vs the alternatives
| Vistura Voice | In-house receptionist | Message-taking service | Voicemail | |
|---|---|---|---|---|
| Hours covered | 24/7/365 | ~38 hrs/week, minus leave | Business hours, some 24/7 | Always on, rarely heard |
| Calls at once | Unlimited, simultaneously | One at a time | Hold queues at peak | N/A |
| Books jobs into your calendar | Live ServiceM8, Cliniko or Google sync | Yes, manually | Takes a message only | No |
| Online client dashboard & portal | Included at no extra cost; bookings, business details, call logs and minute usage as connected | Varies by system | Varies by provider | No |
| Emergency triage | Instant advice + warm transfer | Office hours only | Basic message relay | No — 85% hang up |
| Pickup speed | Under 2 rings | When free | Varies, hold times | Caller hangs up |
| Monthly cost | Receptionist $149–$495, Sales Agent from $595 incl. GST; service & maintenance included, no lock-in | $5,500+ wage + super | $300–$1,200+ per-call fees | $0 — plus lost jobs |
| Converts enquiries into sales | AI Sales Agent qualifies, handles objections & books | Depends on the person | No | No |
Common questions
Can it handle numerous calls at the same time?
Yes. Unlike a human receptionist, your voice agent answers every call simultaneously — whether it's two calls or twenty landing at once. Nobody is left on hold or greeted by a busy signal, even during a Monday-morning rush or a storm-day surge.
Do I need to change my phone number?
No. The setup is designed around your existing number. Where your phone provider supports conditional forwarding, calls you miss or can't take can divert to the agent. We'll check the options for your provider during setup.
What if a caller has an emergency?
Before launch, we agree on what counts as urgent for your business and who should receive those calls. We test those scenarios before switching forwarding on. A voice agent is not a substitute for emergency services or medical advice.
Will it quote every job over the phone?
Only when you've supplied an approved pricing rule. Bespoke or variable jobs can be booked for an inspection and an on-site quote instead of guessing a price.
How do I know it's working?
We check the first days of call activity and provide a day-seven summary of captured enquiries and estimated opportunity, based on the calls handled.
Is there a lock-in contract or a separate maintenance fee?
No lock-in contract. The monthly package price shown includes ongoing service, operation, maintenance and in-scope fault fixes; it is not an extra fee on top. You can cancel whenever you wish without a cancellation fee. After the paid service period ends, Vistura Voice no longer runs or maintains the agent, so it cannot continue through our service. We hand over your agent and configuration for free if you prefer to manage it yourself, but you will need to arrange and pay for the services and upkeep it needs to keep working.